MBCC FINTERNET OPS™
White‑Label Partner Training Portal
Fortune‑100 Enablement • Agent Ops • Finternet Ops Certification

Glossary

Use these terms consistently across client conversations and reports.

Finternet

Financial infrastructure operating at software speed: programmable controls + faster settlement + continuous reporting.

Tokenization

Regulated representation of an asset/entitlement mapped to ownership, transfer, settlement, and compliance controls.

Settlement latency

Time from initiation to final settlement. Lower latency improves speed but increases the need for strong monitoring and incident response.

SLA / SLO

SLA is a contractual service level agreement. SLO is an internal objective target used to manage reliability.

Governance narrative

A plain-English explanation of events with accountability, controls, and evidence references.

Post‑mortem

After-incident analysis capturing root cause, mitigations, and preventive actions.

Alert fatigue

When teams receive too many low-quality alerts, delaying response to the real issue. Anomaly Triage reduces this.